Contact Us
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or simply need to point us in the right direction, this page explains the best way to get in touch with the team at Online Casinos.
How to Reach Us
You can contact us directly by email at [email protected]. We aim to respond to all enquiries within two business days. Please include as much detail as possible so we can give you a useful answer — for example, the name of the casino you are asking about, the specific page or section, and the nature of your question.
What We Can Help With
- Editorial questions — queries about how we assess and rank online casinos, our methodology, or a specific rating on the site
- Factual corrections — if you believe information on a page is out of date or inaccurate, let us know and we will review it
- Affiliate and partnership enquiries — if you represent an online casino or a related business and want to discuss how the site works, reach out by email
- General feedback — comments about the site, suggestions for new pages, or anything else you think would help readers
What We Cannot Help With
Online Casinos is an independent comparison and review site. We do not operate any gambling service ourselves, process deposits or withdrawals, or manage player accounts at any casino. If you have a dispute with a casino, need help with a withdrawal, or want to raise a complaint about a gambling experience, you will need to contact that casino directly through their own support channels.
For concerns related to problem gambling or self-exclusion, please visit our Responsible Gambling page, which lists support organisations and tools available to players in the United States.
A Note on Our Editorial Independence
Online Casinos earns commission when readers follow links to partner casinos and sign up or deposit. That commercial relationship does not determine rankings or ratings — our assessments are based on independent research, and every recommendation on the site carries at least one genuine limitation. If you have concerns about how any specific casino is covered, email us and we will take a look.
For more detail on who we are and how the site is run, see our About Us page. If you have questions about how affiliate links and commissions work in practice, or about your rights as a reader, our Terms and Conditions set out the full picture.
Responsible Gambling Contacts
If gambling is causing you or someone you know distress, please reach out to a specialist organisation rather than waiting to hear back from us. The following services are available to US residents:
- National Problem Gambling Helpline — call or text 1-800-522-4700, available 24/7
- Gamblers Anonymous — peer support at gamblersanonymous.org
- National Council on Problem Gambling — resources and a helpline directory at ncpgambling.org
Most regulated online casinos also offer self-exclusion programmes and deposit limits. These tools can be set before you play and are worth putting in place as a matter of routine, not only in a crisis.
Response Times and Availability
Our team reviews messages during standard business hours, Monday to Friday. We do not offer live chat or a telephone line. If your enquiry is urgent and relates to a gambling harm concern, please use the helpline numbers above rather than waiting for an email response from us.